Your account

Your Kept account is the email or Apple or Google identity you signed in with. Everything you keep belongs to it, not to a device.

Sign out

Settings → Sign out. Kept removes this account's content from the active app and clears its scheduled reminders and pending Undo offers. Retained writing can remain in account-scoped recovery storage on this device and is unavailable to another account. Shared-link credentials and the active recipient cache are removed; retained drafts are checked against current access when you return.

If work is still pending, the sign-out question distinguishes changes that can finish syncing from retained, refused, or unreadable work that needs review. Wait when a change is still sending; waiting alone does not resolve a refused or held draft. Go back and review or Wait for sync keeps you signed in and preserves recovery. On iPhone these actions appear in an alert, including on wider screens. Sign out and discard clears local work only after each local journal confirms its own durable clear. If a clear fails, you stay signed in and can retry. An earlier journal may already have cleared, so Cancel after a partial failure cannot restore those discarded items. Late callbacks from the old editor cannot restore explicitly discarded work. See Sync and offline.

Sign out always asks first: when nothing is unsynced the question is _Sign out of Kept?_, with Sign out and Stay signed in. On Mac, Kept → Sign Out… in the menu bar runs the same check as Settings, and Tab reaches Sign out in Settings without the pointer.

You do not need to sign out to switch devices. Sign in on the second device and both stay signed in.

The iPhone account-load recovery screen and invitation gate use the same sign-out question as Settings. They check retained writing before leaving the account.

If the Mac asks you to finish setup on your iPhone, Sign out is available on that screen when you need a different account. Kept warns before discarding unsynced changes there just as it does in Settings.

Delete your account

On iPhone, Delete account sits at the very bottom of Settings. On Mac, open Account → Account & data, then Delete account. If your signed-in account is waiting at the invitation gate, Delete account is available there too. Every entry point opens the same confirmation and runs the same deletion and local cleanup. Read the sheet: deletion removes your personal account data, with local cleanup and retry behavior described below. Records that belong to an organization you worked in may be retained under its policies, and if you still hold shared work there, Kept asks you to hand it over first. It cannot be undone. If something blocks deletion, the message names the reason and privacy@thesis.do is the person to write to.

The Mac screen that asks you to finish setup on your iPhone also offers Delete account and uses this same deletion flow.

If you signed in with Apple on an older build, Kept may ask you to Confirm with Apple once so it can revoke Apple's credential as part of deletion. No Apple password or token is stored in the app. The Mac app downloaded from kept.do cannot ask Apple for that confirmation, so there the sheet tells you where to finish: delete your account from Kept on iPhone or from the Mac App Store build, or write to privacy@thesis.do.

Confirmed account-deletion cleanup on iPhone and Mac removes retained on-device drafts and their recovery metadata, including unsynced daily writing, rejected titles and descriptions, and rich editing recovery drafts. If local removal cannot be verified, Kept keeps the account fenced, keeps a content-free deletion recovery receipt, and retries cleanup when the app opens. The receipt is removed after cleanup succeeds; content-free deletion-safety markers can remain so late or background work cannot recreate removed drafts.

An uncertain deletion request does not permanently remove retained editing drafts. Kept keeps the request pending until its outcome is known. Ordinary sign-out preserves those drafts for your next sign-in. See Note recovery limits.

Deleting your account also removes your Do conversations, Do's working records, and your Cloud AI permissions, including Cloud AI for Do. Kept 2.0 has no way to delete a single Do conversation, so deleting your account is how they are removed. Once deletion begins, late Do work cannot create or change those records.

Deleting the account does not cancel an App Store subscription if you ever have one; Apple manages that.

The Founding Practice

Some early accounts receive an invitation to the Founding Practice. Accepting it reserves a benefit that is recorded on your account and stated in the invitation; the in-app page that shows it is not in this build:

• The first twenty-four months of Kept Pro are included when Kept Pro launches for founding members.
• Time before Kept Pro launches does not count against that period.
• Published practice milestones can add six complimentary months, and a carry-forward milestone can reserve half off the first paid year after that.
• A day without a mark, skipping feedback, not referring anyone, and not filing bugs remove nothing.

The benefit is attached to the eligible account. Feedback is always optional, and bug reports never change it.

Plans and billing today

There is no charge. Creating an account, installing Kept, and using it cost nothing, and the app contains no purchase flow. If a paid plan arrives later, Apple will show the product, price, and period before you confirm anything. See Plans and billing.

Product guidance email

A new Kept account gets a few product guidance emails from Jessie while you get started. The first one can arrive a few hours after you join. Accounts made before this series began get it only if they turn it on. Sign in at kept.do/email-preferences to turn it on or off. Turning it off stops future lifecycle messages. It does not stop sign-in, account, security, or other service messages. If you signed in with Apple and your email is a private relay address, Kept holds those notes until delivery to that address works, and the hold is not an unsubscribe.

The guidance is paced and based on broad product state. For example, Kept can skip a calendar note when a calendar is already connected, or send a recovery note after a quiet stretch. It also skips the first-step note once you have captured something, finished one of your own tasks, or checked off a habit, whether or not Cloud AI is on. It does not put your task names, note text, capture text, goals, calendar details, meals, or Health data in an email. The button in each note opens a kept.do page that records the tap for that message. A guide link continues straight to the guide; for Kept itself, tap Open Kept on that page to land in the app, usually at the capture sheet, or use its App Store and Mac download links on a device without Kept. Every message supports one-click unsubscribe in compatible mail apps and includes a visible unsubscribe link. You can also reply with unsubscribe, and Jessie can suppress the address from the admin campaign screen.

Next: Privacy and your data.