Common questions

Getting in

I have an invitation but the app says I need access. The beta is invite-based. On that screen tap Have an access code? and enter the code from your invitation email. If your invitation did not include one, reply to it and we will send one.

Where do I get the app? Kept for iPhone is on the App Store; testers on a pre-release build get it through TestFlight. Kept for Mac downloads from kept.do as one universal app for Apple silicon and Intel, macOS 26 or later. Unzip it and move it to Applications.

Can I use Kept on both my iPhone and my Mac? Yes, with the same account. Sign in on the second device and your data is there. There is no limit on devices.

Do I need to sign in with the same method on both devices? No. Apple on your phone and an email code on your Mac reach the same account if the email matches.

Is there an iPad or Android version? Not in this beta. Kept is an iPhone and Mac app. The Mac app runs on any Mac with macOS 26.

Capture

Kept put my capture in the wrong place. Open the item and change its kind, area, or date. Your correction is the record. Next time, lock the kind before you add it: tap the kind on iPhone, or press ⌥1, ⌥2, or ⌥3 on Mac.

Why did my task arrive with no due date? Because your words did not name one. Kept never invents a date or a priority. Say "Friday" and you get Friday.

Does Kept send what I type to a model? Only when you have allowed Cloud AI, and only the capture line with the context needed to file it. Turn Cloud AI off in Settings and capture stays on the device. See Cloud AI, explained.

Option Space does not open Capture on my Mac. Another app probably owns that chord. Change Kept's hotkey in Settings → Capture, or change the other app's.

Today and Tasks

Why does Today show fewer than three tasks? A task leads your day only when something on it says so: a due date, a reminder, a goal link, critical priority, or your own words. Give a task one of those and it qualifies.

Why is a high-priority task not in my Top 3? High priority on its own does not seat a task, because Kept may have inferred the priority. Critical does. So does a due date.

A task I do not want to see keeps coming back. Swipe its Top 3 row left and choose Not today. Do it twice in a week and it stays out for seven days. Or give it the due date you actually mean.

Where did my completed tasks go? On iPhone, open Kept today at the bottom of Tasks. Everything you finished today is there, with Reopen.

Notes

Where are my old daily notes? In Daily Notes, so a year of journal entries never buries your other writing. All notes shows today's daily note plus everything else.

A note I know I wrote is not in the list. If it is a daily note with nothing in it, Kept hides it. Search finds words inside notes; try a phrase you remember.

Can I share a note? Yes. Share in the note's menu (Share… on Mac) previews the page before your first link, then creates a view, comment, or edit link that you can copy, change, or revoke later. Search engines are kept out unless you switch that on.

Habits and goals

Why is my new habit not marked late? Because it is new. A habit you just made is never already late, and an evening habit belongs to the evening.

Kept did not link my task to my goal. It never does that on its own, even when the task and the goal share a life area. Open the task or the goal and link it deliberately.

Where are goals on iPhone? In your Profile: tap your avatar, then your name. On Mac, Goals is a sidebar destination.

Sync

My Mac shows something my iPhone does not. Give it a moment, then leave the app and come back. If the sync status shows Retry or Review, read Sync, offline, and pending changes.

I signed out and it warned me about pending changes. Wait a moment while they finish. If some are refused, each needs a Try again or a Discard before sign-out will move them.

Privacy

What does Kept know about my health? Only what you allowed in Apple Health, summarized by day, read on your iPhone. Nothing goes to a model. See Apple Health and Kept.

Can a connected AI delete my data? No. There are no delete tools over MCP. Forget and archive are reversible, and anything that would email another person asks you first.

How do I delete everything? Settings → Delete account. It removes everything personal from the server and every device and cannot be undone. See Your account.

The beta

Something is broken. What do I do? Shake your iPhone, or open Settings → Help & feedback → Report a problem on either device. Say what you expected and what happened. See Report a bug.

A feature this guide describes is not in my app. Some features arrive gradually across beta accounts. The guide marks those. If the guide says nothing about a switch and you still do not see it, that is a report worth sending.

Does using the beta cost anything? No. See Plans and billing.